Welcome to Voo Pro, a service platform operated by Voo Dev LLC. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app to book services.
1. Information We Collect
1.1 Personal Information
- Name
- Email address
- Phone number
- Home or service location
- Payment information (processed securely by Stripe)
1.2 Service Usage Information
- Booking history
- Communication with service providers
- Ratings and reviews
1.3 Device & App Usage Information
- Device type and operating system
- IP address
- App usage data (e.g., interactions, preferences)
1.4 Cookies & Tracking Technologies
We use Google services for analytics and advertising, which may collect information through cookies and similar tracking technologies.
2. How We Use Your Information
- Provide and manage service bookings
- Connect users with service providers
- Process payments securely via Stripe
- Improve and personalize user experience
- Send service updates and promotional offers
- Ensure security and prevent fraud
3. How We Share Your Information
We do not sell your personal information. However, we may share it with:
- Service Providers: To facilitate bookings and communication
- Stripe: For secure payment processing
- Google Services: For analytics and app performance optimization
- Legal Authorities: If required by law or for fraud prevention
4. Data Security
We use industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We recommend users take necessary precautions.
5. Your Rights & Choices
- Access, update, or delete your personal information
- Opt out of marketing communications
- Disable cookies via your browser settings
6. Third-Party Links & Services
Voo Pro may contain links to third-party websites or services, such as Google login. We are not responsible for their privacy practices and encourage users to review their policies.
7. Children's Privacy
Voo Pro is not intended for users under the age of 13. If we discover that a child's personal data has been collected, we will delete it immediately.
8. Data Retention
We retain user data for as long as necessary to provide our services. If you delete your account, we will remove your personal information, except where retention is required by law.
9. Changes to This Policy
We may update this Privacy Policy periodically. Users will be notified of significant changes.